Workshops

If you wish to book a place on any of these workshops or courses,
please contact the:
Who Cares Wins Team,
HIE Innse Gall,
James Square,
9 James Street,
Stornoway,
Isle of Lewis,
HS1 2QN
Tel: 01851 703703 or e-mail:
training@whocareswins.org.uk

Event

Subject

Length

Date

Location

Best Practice Visits

Best practice visits can be arranged throughout the year to allow businesses to spend time with another business to gain insight and perhaps pick up some tips along the way!

Variable

Available Now

All areas

Anglers Welcome

Anglers Welcome provides delegates with information such as marketing their business, the types of angling enquiries they might receive and what facilities visiting anglers may require.

1 Day

23rd Oct

Harris

Watersports Welcome

Watersports Welcome is aimed at those who are keen to attract visiting watersports enthusiasts and assist them in maximising the potential benefits to their business

1 Day

25th Oct

Lewis

Excellence on a Plate

This half day programme looks at what it takes to deliver excellent customer service in a restaurant or café setting.

0.5 Day

8th Nov

South Uist

Children Welcome

How to provide suitable surroundings and facilities, and proactively encourage children, improving return visits by their parents.

1 Day

7th Nov

9th Nov

Benbecula

Barra

E-Tourism workshop

A fully interactive workshop designed for tourism companies who are already web enabled and are looking to improve their on-line capability and generate more web delivered sales.

1 Day

13th Nov

Lewis

Helping Businesses to Win – Who Cares Wins Business Trade Fair

This event will showcase business services which could help you improve your product or service. Come along and find out what opportunities are open to you. Local suppliers, e-commerce experts, advertising options, support services etc.

1 Day

22nd Nov

Lewis

Introduction to Exporting

This seminar takes a close look at export procedures and documentation. Its aim is to give all delegates confidence when organising export consignments whether from the sales, customer service or export administration and dispatch viewpoint.

1 Day

20th Nov

22nd Nov

Lewis

Benbecula

Appointing and Managing Agents and Distributors

This workshop will help delegates to be able to identify the most appropriate partnerships and channels for market entry. Looking at the processes involved in appointing, managing, monitoring and evaluating their performance.

1 Day

21st Nov

23rd Nov

Lewis

Uist

Helping Businesses to Win – Who Cares Wins Business Trade Fair

This event will showcase business services which could help you improve your product or service. Come along and find out what opportunities are open to you. Local suppliers, e-commerce experts, advertising options, support services etc.

1 Day

22nd Nov

Lewis

Win World Wide

This takes a look at global tourism and highlights to businesses how to ensure their product and services meet the requirements and demands of the modern tourist.

1 Day

29th Nov

Lewis

Green Tourism Workshop

NEWLY ADDED!

This workshop covers issues such as business efficiency, environmental management, waste, transport, as well as topics like social responsibility and biodiversity.

0.5 Day

29th Nov

Benbecula

Scotland Yours to Discover

FREE online learning resource which has been designed as a "fun" way of refreshing your knowledge of Scotland or can be used as a way of introducing new staff to the richness that makes up Scotland's tourism product. It is relevant for anyone working in the tourism industry.

Variable

Available now

All Areas

Ancestral Tourism Online

Ideal for tourism operators who have an interest in meeting the specific needs of Ancestral Tourists, Ancestral Tourism Online has been developed to recognise the growing ancestral tourism market and to assist tourism operators in maximising the potential benefits to their business

Variable

Available now

All Areas