Customer Service Spring Conference 2007 - 20% Delegate Discount Offer
Don't miss out on attending this ground-breaking Customer Service Spring Conference at RBS Gogarburn, Edinburgh, which brings together some of the most knowledgeable speakers on customer service.
Be inspired by their experiences and learn from their winning strategies and success stories. Furthermore, learn new ways to help your organisation gain competitive advantage by exceeding customer service expectations and network with like-minded individuals.
Speakers at all three conferences include:
Mike Clare, Chief Executive, Dreams plc
Tim Rainey, Assistant Chief Executive, Tameside Metropolitan Borough Council
Dr Ted Johns, Chairman, Institute of Customer Service
Chris Daffy, Founder, The Academy of Service Excellence
Paul Lewis, Customer Services Director, Capita Life & Pensions
Dave Bradley, Managing Director, CragRats
In addition to these speakers, Peter Lederer, Chairman of VisitScotland, will be making a welcome speech to delegates attending the Edinburgh Conference.
Visit www.icsconferences.com to find out more about the conferences, speakers or to book your place. Please note we do expect places to sell out quickly so please book early to avoid disappointment.
IMPORTANT: To receive your special discount please quote reference ED07VS on the booking form.
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